Managing Retail Returns: The Good, the Bad, and the Ugly ...
· For reverse logistics, however, it's all about January, February, and March. That's when the good, the bad, and the ugly post-holiday returns hit: damaged, unwanted, outmoded, leaking, spoiled, or counterfeit merchandise that pours back into retail stores and returns consolidation centers, accounting for 40 to 60 percent of the year's returns.
